At DLMarklet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dlmarklet.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"), or use our services related to house projects and architectural designs in the United Kingdom.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automated Technologies
As you navigate through our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Cookies (or browser cookies): Small text files placed on your device to collect standard internet log information and visitor behavior information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
- Web Beacons: Small electronic files that are part of web pages and emails that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics.
- Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.
2.3 Third-Party Sources
We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.
3. How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Provide, maintain, and improve our services
- Process and fulfill your orders and send you related information, including purchase confirmations and invoices
- Respond to your comments, questions, and requests and provide customer service
- Send you technical notices, updates, security alerts, and support and administrative messages
- Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of DLMarklet and others
- Personalize and improve your experience on our website
- Carry out any other purpose described to you at the time the information was collected
4. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we must have a legal basis for processing your personal information. The legal bases we rely on include:
- Consent: You have given us clear consent to process your personal information for a specific purpose.
- Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal obligation: The processing is necessary for us to comply with the law.
- Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal information which overrides those legitimate interests.
5. How We Share Your Information
We may share your personal information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.
6. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances, we may anonymize your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
7. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.
8. Your Data Protection Rights
Under the UK GDPR, you have certain rights regarding your personal information. These include:
- Right to Access: You have the right to request copies of your personal information.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you would like to exercise any of these rights, please contact us using the contact information provided below. We may ask you for additional information to confirm your identity and for security purposes before disclosing information to you.
9. Marketing Communications
You can opt out of receiving marketing communications from us at any time by:
- Following the unsubscribe instructions in any marketing email we send you
- Sending an email to info@dlmarklet.com requesting to be removed from our marketing list
- Contacting us using the contact information provided below
Please note that even if you opt out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account, orders, or our ongoing business relations.
10. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Third-Party Websites
Our website may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. Any information you provide on or to a third-party website or application is provided directly to the owner or operator of the third-party website or application and is subject to the owner's or operator's privacy policy. We encourage you to read the privacy policies of any third-party website or application that you visit before you provide any information.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. If we make material changes to how we treat our users' personal information, we will notify you by email to the email address specified in your account and/or through a notice on our website.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
